Warranty Solving any problems with customer care
Your confidence
in the product and service
Assistance
with any problem
Warranty card of
your device
Service support and customer care. Explore
Your comfort is our concern
The warranty entitles you to free warranty service throughout the coverage period. Our team will advise you in the way most convenient to you, visit your facility, and carry out all the work.
Along with the warranty, you get unlimited support under which we are ready to answer all questions and advise you throughout the product lifetime, even after the warranty expires.
Enjoy the comfortable and healthy steaming with our innovation-driven solutions.
Sangens takes care of the rest.
Always here for you
Sangens Service&Care specialists are ready to
advise you and answer any of your questions, whenever you need.
Ultimate confidence with warranty
We cover all cases of defects other than intentional damage, providing the warranty of up to 5 years.
Assistance with any problem
We assume full responsibility for any malfunctions within the scope of the warranty. Our team aims to show how we care and resolve any of your issues.
Warranty card
The warranty card is supplied with the device as a separate document. For any warranty-related questions, contact Sangens Service&Care via email, by phone, or using the form below.
Warranty support options
8 (800) 500-53-80
service@sangens.com
Innovation-driven products
with warranty
Series L
- 3 years
Household
use
Series W
- 5 years
Household
use - 1 year
Commercial
use
Spa System
- 1 year
Commercial
use
Block
- 1 year
Household
use - 1 year
Commercial
use
Panel System
- 1 year
Commercial
use
We cherish the security of
our customers’ data
Our technical solutions and data management processes are designed in conformity with the advanced security standards, ensuring the reliability and integrity of your personal and confidential information.
Care and attention
to every customer
Sangens Service&Care specialists provide technical support and assistance while connecting and configuring the device.
We will be there to help you with warranty, provide helpful information on the product, and share some expert insights into household and commercial use.
Our care service will support you at any stage of interaction up to launching the heater or the system, and throughout the product lifetime.
Contact Sangens Service&Care with any question, and we will solve your problem shortly.
Consult an expert
Sangens Service&Care specialists provide technical support and assistance while connecting and configuring the device.
We will be there to help you with warranty, provide helpful information on our products, and share some expert insights into household and commercial use.
